Corgan

Senior EndPoint Administrator | Information Technology

Category Information Technology
Job ID 2025-3536
Job Locations
US-TX-Dallas

Overview

At Corgan we are passionate about great design but the best thing we build is each other. Here, you’ll find camaraderie and collaboration as abundantly as curiosity and creativity. Corgan is a welcoming and supportive environment that provides significant career advantages. You’ll find room to grow, freedom to explore — and the safety to fail. Thank you for your interest in joining our curious, passionate, hardworking team. 

 

Corgan is actively recruiting a Senior Endpoint Administrator to join the firm as part of our Shared Services Information Technology team. This is an in-office position where you will work alongside a team of creative, highly motivated individuals who are passionate about their work and ready to collaborate to achieve outstanding results. Our ideal team member is passionate and progressively seeking more responsibilities to expand their expertise.

Responsibilities

  • Lead the configuration and maintenance of endpoint management systems and MDM solutions for a wide range of devices, including Windows, MacOS, and iOS 
  • Independently manage and execute end-point projects from conception to completion, including planning, resource allocation, risk assessment, and successful delivery 
  • Oversee the setup, maintenance, and real-time troubleshooting of all audio-visual equipment in conference rooms, including MTRs, ResourceXpress, Shure, and Crestron devices 
  • Develop and maintain standardized configurations and automated deployment processes for all endpoints. You will work closely with the entire core technology team to enforce standards, detect configuration drift, and remediate vulnerabilities. Your role will also involve analyzing current IT services and recommending improvements to enhance efficiency and security 
  • Take ownership of key deployment technologies like SCCM/MCEM. You'll develop and manage solutions to streamline device provisioning and management at scale. You'll also package and configure software deployments, ensuring they align with our established designs and standards 
  • Provide technical guidance and mentorship to the core endpoint team to influence their professional growth and ensure effective operations 
  • Serve as a senior escalation point for complex hardware, software, and networking incidents 
  • Create and maintain compliance profiles for all managed endpoints. You'll work closely with the entire core technology team to enforce policies, manage enterprise-wide device encryption, and ensure our systems meet all security requirements 
  • Create and maintain detailed documentation for all configurations, processes, and support operations. You'll also generate reports to provide the team with visibility into device status and to support data-driven decisions 
  • Maintain accurate inventory records of all IT assets. You will also create and maintain documentation for all processes, procedures, repairs, and changes within ServiceNow to ensure current and usable knowledge transfer 
  • Coordinate training and orientation for new and existing employees to help them become familiar with equipment and networks 
  • Participate in an on-call rotation, after-hours maintenance, and incident response to ensure continuous network and systems availability 
  • Occasional travel to other company offices will be required for specific project or operational needs 

Qualifications

  • This role is an in-office position
  • Bachelor's degree in computer science, MIS or equivalent training or work experience  
  • Minimum of 10 years of hands-on experience in end-user computing or help desk environment 
  • Expert-level knowledge in endpoint management technologies such as Microsoft Endpoint Configuration Manager, Microsoft Intune, SCCM/MCEM, and JAMF 
  • Expertise in configuring and troubleshooting Windows/Mac operating systems 
  • Deep experience managing, developing, and implementing enterprise endpoint management policies and compliance activities 
  • Outstanding Customer Service skills and resourcefulness  
  • Expert in configuring with Microsoft Services (e.g., Exchange, Entra, Teams, SharePoint), server administration (e.g., AD, GPO, DNS, DHCP, DFS) 
  • Patch & Vulnerability Management software is highly preferred 
  • Ability to communicate effectively with all levels of business 
  • Excellent interpersonal, organizational, and facilitation skills 
  • Strong time management and project management skills 
  • Ability to communicate effectively with all levels of business and technical personnel

Corgan creates opportunities for personal and professional growth that bring out the best in ourselves and those around us by sharpening skills, leveraging technology, and encouraging communication. Our commitment to the highest standards of professional ethics is unwavering. Our passion, drive for excellence, and abiding curiosity guide us each day in our interaction with our clients, partners, associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles and allowing you to focus on what you love doing, both inside and outside the office.

 

Join Corgan and help make amazing places at a place that makes you amazing!

 

*Only applications received through our website will be considered. For design positions, please also be sure to upload your portfolio or review of your application will be delayed.*

 

EOE/M/F/Disability/Vet

 

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